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Privacy Policy

Welcome to Quest MBS, a trusted partner in medical billing. This Privacy Policy outlines our commitment to safeguarding your personal and sensitive information while providing exceptional services. At Quest MBS, your data security is our top priority.

Information We Collect

Personal Information

In the course of our operations, we may collect personal information from you, including but not limited to:

  • Name
  • Contact information (email address, phone number)
  • Billing and financial information
  • Medical practice details
Non-Personal Information
  • Website usage data
  • Device information
  • Log data

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Your personal and practice information is crucial for us to deliver our medical billing services effectively. We use it to create and maintain your accounts, process billing, and communicate with you regarding our services.

Improving Services

Your non-personal information helps us to analyze website traffic, diagnose technical issues, and enhance the user experience.

Legal Compliance

We may use your information to comply with applicable legal requirements, such as tax reporting, billing regulations, and responding to legal requests.

Data Security

At Quest MBS, we have stringent data security measures in place to protect your information. We employ industry-standard practices and technologies to safeguard your data from unauthorized access, disclosure, alteration, or destruction. Our commitment to data security includes:

  • Encryption of data in transit and at rest
  • Secure access controls
  • Regular security audits and updates

Information Sharing

We do not sell or rent your personal information to third parties. Your data is shared only with trusted partners and service providers who assist us in delivering our services. These third parties are also committed to data privacy and security.

Cookies and Tracking

Our website may use cookies and tracking technologies to enhance your browsing experience. You have the option to manage your cookie preferences. Please refer to our Cookie Policy for more details.

Your Choices

You have the right to
  • Access and update your personal information
  • Opt-out of marketing communications
  • Delete your account (subject to contractual obligations)

Changes to Privacy Policy

Quest MBS may update this Privacy Policy to reflect changes in our practices and legal requirements. We encourage you to periodically review this policy for any updates.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us.